Tokyo, Japan Role overview
About this role
We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
STAR（SAP’s Student Training & Rotation）プログラムへようこそ！
クラウドスペシャリスト【デジタル カスタマー エンゲージメント マネージャー】とは
dCEM（Digital Customer Engagement Manager）は、SAPのクラウドサービスを利用する企業に対して、技術面とビジネス面の両方から成功を支援する役割です。
企業がSAPシステムをクラウドへ移行する際には、システム構成、可用性、セキュリティ、性能、運用プロセスなど、多くの技術的課題が発生します。dCEMは、お客様の要件や課題を理解した上で、SAPの各専門チームと連携しながら最適な解決策を設計・推進します。クラウド技術の知識だけでなく、プロジェクトマネジメントや顧客とのコミュニケーション能力も求められます。
本インターンシップの特徴：
- 世界トップクラスのソフトウェア企業で実世界の経験を積む
- クラウドシステムへの移行に関する顧客のニーズを学び、プロジェクト会議（グローバル会議を含む）に参加することで仕事内容を理解する
- 学生一人一人にメンターまたはジョブコーチがつき、継続的に教育を受けられる
- 日本語/英語を使用したビジネスコミュニケーションを学ぶ
- 様々な国に在籍するSAPの同僚とグローバルネットワークを築けるチャンスがある
トレーニングコンテンツ（一部）：
Technical Implementation and Operation I of SAP S/4HANA and SAP Business Suite(今期リニューアル予定)Technical Implementation and Operation II of SAP S/4HANA and SAP Business Suite(今期リニューアル予定)SAP HANA Installing and administering
インターンシップ全体のスケジュール：
前半（2026年10月～2027年3月末）
SAPでの研修や自身で策定する自己能力開発プランに基づきプロフェッショナルとして必要となる基礎学習を進めるとともに、ローテーション先でのコーチ社員のシャドーイングを通じて、SAPのお客様にとっての価値、各職種について理解を深めます。前半のインターンシップを経て、正社員への選考の機会があります。課題や面接を通じてカルチャーフィットや職種の適性を確認し、合格者は2028年4月入社に向けた内々定をオファーします。
後半（2027年4月～2028年3月、内々定者向け）
より実践的な就業体験を積むとともに入社後のトレーニングを先取りします。トレーニングでは、社会人で必要となる基礎スキル（マナー、プレゼンetc.）はもちろん、IT基礎、英語、会計基礎、最新のデジタルトレンド、各職種の専門知識などを身につけ、実践としてアウトプットする場も充実させていきます。SAPのことを理解し、グローバル企業での働き方を知る機会、自身を磨く機会となります。
応募資格
- 2028年3月に卒業予定の方。もしくは2027年秋卒予定者。
- プログラム期間中、日本で働ける方。
- 週16時間以上働ける方。大学のスケジュールに合わせた柔軟な勤務時間が可能です。＊学業/学生の研究活動と両立することを最優先に設計しています。学生の学業の繁忙期に合わせて、参加ボリュームは柔軟に変更可能です。
求める人物像
- 情報、システム工学、数理、理工系など、IT関連分野を専攻していることが望ましい
- クラウドビジネスやプロジェクトマネジメントに関心があること
- チームワーカー
- 日本語が流暢であること
- 英語でのコミュニケーションスキルがあること
選考プロセス
エントリーシート提出 締切：2026年8月2日（日）
※ご応募いただいた順に書類選考を行います。お早めにご応募ください。
面接期間（全３回）：2026年7月〜8月
内定通知：2026年8月末～9月上旬
インターンシップ開始：2026年10月1日
応募方法
1) 下記リンク（パスワードは"SapStar26!"）よりエントリーシートをダウンロードしてください（PC推奨）。回答は可能な限り英語でお願いいたします。
https://sapext.sharepoint.com/:w:/s/AnonymousLinks/IQAjQzb7pFpfRIK_yAJ6T9DtAaHj72EyEhqssNEIT7a-u2c
2) 「Apply」をクリックし、アカウントを作成してください。
3) PDF化したエントリーシートを"Resume"欄に、学業成績がわかる書類（例：成績証明書）を"Additional Documents"欄にアップロードして、応募を完了してください。
SAPの採用担当が書類選考を行います。結果はご登録いただくメールアドレス宛にお送りします。
Welcome to SAP’s Student Training & Rotation (STAR) Program - Long-Term Internship Program
Are you ready to embark on a transformative journey that bridges the gap between academic learning and professional excellence? Our long-term internship program offers university students a unique opportunity to immerse themselves in a dynamic and inclusive environment, gaining real-world experience while advancing their careers.
About dCEM（Digital Customer Engagement Manager）
A Digital Customer Engagement Manager (dCEM) is responsible for helping companies successfully adopt and utilize SAP cloud services from both a technical and business perspective.
When organizations migrate their SAP systems to the cloud, they often face a wide range of technical challenges, including system architecture, availability, security, performance, and operational processes. A dCEM works closely with customers to understand their requirements and pain points, and collaborates with various SAP expert teams to design and drive the most effective solutions.
The role requires not only strong knowledge of cloud technologies, but also project management and customer communication skills. By serving as a trusted advisor, a dCEM helps customers navigate their cloud transformation journey and achieve their desired business outcomes.
STAR students will:
- Gain real-world experience in one of the world’s top software companies
- Understand job roles by learning about customer needs for transitioning to cloud systems and participating in project meetings (including global meetings).
- Each student will be assigned a mentor or job coach who will provide continuous mentoring.
- Learn business communication using Japanese/English.
- Build a global network with SAP colleagues across globe.
Training Content（example）：
Technical Implementation and Operation I of SAP S/4HANA and SAP Business SuiteTechnical Implementation and Operation II of SAP S/4HANA and SAP Business SuiteSAP HANA Installing and administering
Overall Internship ScheduleFirst Half - October 2026 to End of March 2027Based on training at SAP and self-developed personal development plans, students will advance their foundational learning necessary to become professionals. Through shadowing coach employees at their rotation destinations, they will deepen their understanding of the value SAP provides to its customers and the various job roles.Those who wish to become full-time employees will have the opportunity to go through the selection process in January-March. Through assignments and interviews, we will confirm cultural fit and job suitability, and successful candidates will receive a preliminary offer for employment starting in April 2028.
Second Half - April 2027 to March 2028 (For those who have received a preliminary offer)Practical work experience and pre-employment training. Training covers essential professional skills (manners, presentations, etc.), IT basics, English, accounting basics, latest digital trends, and specialized knowledge for each job role. Opportunities to apply skills in practice. Understand SAP, learn how to work in a global company, and develop oneself.
Eligibility Requirements for Applicants
- Students who will be graduating in March 2028, or in August/September 2027.
- Must be able to work in Japan during the program period.
- Ideally, can work for over 16 hours per week. Flexibility in working hours that align with your university schedule. *Considerations are made to prioritize academics so that students can balance their studies and internships effectively.
Qualifications and Competencies
- Preferred to study in STEM field, Computer Science, Engineering, Information Systems, or related disciplines
- Strong interest in cloud business processes, private cloud and project management
- Ability to work collaboratively in a team environment
- Fluent in Japanese
- Good communication skill in English
Hiring Process
Deadline of Entry Sheet Submission: deadline- August 15th 2026Interview Period: August 2026
Job Offered: end of August ~ early September 2026Internship Starts: October 1st 2026
Early applicants may have the opportunity for earlier interviews. Note that positions may be filled before the application deadline, so we encourage you to apply as soon as you are ready.
How to Apply
1) Please find and download the Entry Sheet template in the link with password "SapStar26!". (Please view the page on a PC.)
https://sapext.sharepoint.com/:w:/s/AnonymousLinks/IQAjQzb7pFpfRIK_yAJ6T9DtAaHj72EyEhqssNEIT7a-u2c
2) Click the "Apply" button on this page, create your account
3) Upload the Entry Sheet (PDF) as "Resume" and a document that shows your academic performance (e.g., an official transcript) as "Additional Documents", fill in the necessary information, and then submit your application.
SAP HR will review and screen your application, please pay attention to your email inbox after your application submission.
#STAR2026 #VT/STAR #STARJP
Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 440129 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Vocational | Employment Type: Regular Part Time | Additional Locations: #LI-Hybrid
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