SAP iXp Intern - Adoption, Insights & Services [Tempe, AZ]

We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.

Position Title: SAP iXp Intern - Adoption, Insights & Services

Location: Tempe, AZ

Anticipated Start Date: August or September 2026

Contract Duration: 12 months

Work Hours: 20 to 40 hours; Flexible around class schedule

As an SAP iXp Intern on the Adoption Insights & Services (AIS) team, you’ll help SAP customers get more value from the software they already own. Working alongside experienced service and analytics colleagues, you’ll turn raw usage data into the measurements, documentation, and insights behind our Premium Adoption and Insight Services.

Day to day, you’ll analyze customer contracts, prepare tailored measurement documentation, and automate steps that are manual today. You’ll build targeted analytics that inform real business decisions, test new metering capabilities, and help extend our adoption and insight tooling across SAP BTP and AI scenarios.

It’s an unusual mix of customer-facing service work and hands-on internal product development — a strong fit if you’re drawn to analytics, customer success, and building technical solutions people actually use.

Key Responsibilities

• Reporting & Analytics
  • Build and maintain dashboards and reports in Excel, Power BI and SAP Joule that track customer adoption and consumption
  • Translate usage data into clear findings and recommendations for service teams and account stakeholders
  • Automate recurring reporting so the team spends its time on analysis rather than assembling data
• Service Preparation & Data Validation
  • Review customer contracts and entitlement data to prepare accurate, customer-specific measurement documentation
  • Check metering and usage data for completeness and quality before it reaches the customer
  • Support consultants in preparing materials for Premium Adoption and Insight Service engagements
• Tool Development & Testing
  • Test new metering capabilities and help evolve our suite of adoption and insight tools, including SAP BTP and AI scenarios
  • Contribute small scripts and automations that make recurring tasks faster and more reliable
• Pipeline Review & Targeting (Analytics)
  • Analyze customer data to identify the accounts that would benefit most from an adoption or insight service
  • Maintain the engagement pipeline and track the status of upcoming and active service requests
  • Prepare data-driven targeting summaries that help the team decide where to invest
• Administrative Support
  • Keep engagement records, trackers, and internal documentation accurate and up to date
  • Prepare presentation material and capture follow-ups for a globally distributed team
  • Help maintain onboarding and knowledge-sharing content for new joiners

What You’ll Bring

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment. Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively. Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement. A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative.

Education: Information Technology, Business Informatics, Data Analytics, Computer Science, or a related field.

Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.

Technical Skills

• Confident working with data in Microsoft Excel and presenting it clearly in PowerPoint
• Experience with an analytics tool such as Microsoft Power BI, or the drive to learn one quickly
• Basic programming knowledge — for example Python, SQL, or JavaScript — is an advantage
• A working understanding of SAP or cloud software is an advantage, not a requirement

Personal Attributes

• A collaborative mindset and comfort working across cultures and time zones
• Curiosity and innovative thinking — you look for the better way to do a repetitive task
• Self-motivation and ownership; you can move work forward without being asked twice
• Strong analytical and problem-solving skills, with an eye for detail

Language Skills

• Outstanding written and spoken English
• Fluency in an additional language is a plus

You don’t need to tick every box. If you bring technical curiosity, analytical thinking, and clear communication, we’d like to hear from you. 

Where You Belong

You’ll join the Global Adoption & Experience Center of Excellence (GA&X), part of SAP’s Product Experience organization. GA&X owns the adoption approach across SAP’s entire product portfolio, with end-to-end accountability for how customers adopt our products and how they experience them.

We make sure the data behind that work is ready, complete, and trustworthy, then turn it into insights and services that Product Success and Customer Success teams act on. We believe adoption is a team sport, and we work at building a culture of adoption inside SAP and beyond.

Within GA&X, the Adoption Insights & Services (AIS) team runs value-oriented service engagements for SAP’s most strategic customers. We give those customers the data, tools, and services they need to stay compliant, understand their software usage, and find real opportunities for growth.

It’s a global, curious, and genuinely supportive team. Interns here are treated as colleagues: you’ll own a workstream, have a mentor with time for you, and sit close to the people making decisions. Questions are welcome, and good ideas get picked up no matter where they come from.

Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.

1. Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
2. Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better.  You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
3. Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.

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Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

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Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 19-33 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 456771  | Work Area: Solution and Product Management  | Expected Travel: 0 - 10%  | Career Status: Student  | Employment Type: Limited Full Time   | Additional Locations:  #LI-Hybrid