Intern Partner Experience Global

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The Partner Experience Comms Intern role is designed for a motivated individual looking to learn and gain hands-on experience in content management and communications within a fast-paced global team. This internship focuses on supporting the team in managing partner-facing content, assisting with localization workflows, and contributing to the overall efficiency of our communications platforms. Working under close guidance, the intern will develop a foundational understanding of CMS practices and internal stakeholder coordination while providing valuable support to team operations.

Key Responsibilities

• Content Support: Assist with uploading and formatting partner-facing content across the Knowledge Center and Partner Web; support the team in ensuring formatting consistency following established guidelines.

• Translation Coordination: Coordinate content translation and localization requests with relevant market teams; track submission and publication timelines.

• Request Tracking: Manage the intake of content requests from global stakeholders via Jira. Maintain content mapping sheets, update ETAs, and ensure the timely delivery of routine content updates to prevent bottlenecks.

• Reporting Support: Contribute to routine data extractions from the KC plugin and assist the team in compiling usage reports.

• Process Documentation: Contribute to the maintenance of internal process documentation and observe how CMS guidelines are updated as workflows evolve.

• Quality Control: Review published content for formatting consistency, accuracy, and alignment with Glovo brand and tone of voice guidelines.

Qualifications

• 0-2 years of experience in content management, digital communications, copywriting, or a related field.

• Familiarity with content management systems or knowledge base platforms is a plus.

• Strong attention to detail and commitment to content accuracy.

• Organized and capable of managing multiple content requests simultaneously.

• Excellent written communication skills in English; multilingual capabilities are highly valued.

• Comfortable working in a fast-paced, global environment with multiple market teams.

• Degree in Communications, Journalism, Languages, Marketing, or a related field, or equivalent practical experience.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!